Privacy policy

At Pitchworks, we take your privacy seriously. We’re committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Who We Are

Pitchworks (pitch.works) is a premium pitch deck design service helping startups raise funding with investor-ready decks. We offer fast turnarounds, expert storytelling, and design.If you have any questions, you can contact us at: hello@pitch.works

What Information We Collect

Information You Provide

• Contact Information: Name, email address, and company information when you reach out or work with us.
• Project Information: Content and materials you provide for pitch deck creation.
• Payment Information: Processed securely via third-party services (we use QuickBooks for invoicing and payment processing). We don’t store payment details on our servers.Automatically Collected Information
• Website Analytics: We collect basic data like IP address, browser type, pages visited, and interactions through tools like Google Analytics.

How We Use Your Information

We only use your information to:

• Provide and deliver our pitch deck services
• Communicate with you (project updates, scheduling, invoices)
• Improve our services and website
• Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

Legal Basis for Processing (GDPR/UK GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), we process your personal information under one or more of the following legal bases:

• Your consent
• To fulfill a contract with you (such as providing services)
• Our legitimate business interests (such as improving our services and communications)
• To comply with legal obligations

Your Rights Under GDPR and UK GDPR

‍If you are located in the EEA or UK, you have certain rights regarding your personal data:

• Access to the personal data we hold about you
• Correction of inaccurate or incomplete data
• Deletion of your data ("right to be forgotten")
• Restrict processing of your data
• Object to processing (in certain circumstances)
• Data portability (receive your data in a structured, commonly used format)
• Withdraw consent at any time, where processing is based on consent

👉 To exercise any of these rights, email hello@pitch.works

Data Transfers Outside the EEA/UK

‍If you are located in the EEA/UK, and your personal data is transferred outside of your region (e.g., to the U.S.), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or similar legal mechanisms.

Your Rights Under CCPA/CPRA (California Residents)

‍If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• The right to know what personal information we collect, use, disclose, and sell (we do not sell your personal information)
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to limit the use of sensitive personal information (we do not collect sensitive personal information as defined by CPRA)
• The right to non-discrimination for exercising your privacy rights

👉 To exercise any of these rights, email hello@pitch.works

We will verify your request before proceeding, which may require you to provide additional information.

How We Share Your Information

‍We only share your information with trusted partners when necessary:

• Payment and Invoicing Tools (like QuickBooks)
• Project Management Tools (like Notion, Slack, or email providers)
• Contractors or Team Members working on your project (under strict confidentiality agreements)
• We do not sell personal information.

Data Retention

‍We retain your personal data only as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.When we no longer need your personal data, we will delete or anonymize it.

Data Security

‍We take reasonable and appropriate measures to protect your information, including:

• Access controls
• Secure storage and encryption
• Confidentiality agreements with contractors and team members

While no system is 100% secure, we continuously assess and enhance our security practices.

Cookies and Tracking Technologies

‍We use cookies and similar technologies to:

• Analyze website traffic
• Improve your browsing experience
• You can adjust your cookie settings through your browser at any time.

Third-Party Links

‍Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

Policy Updates

‍We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if possible) or by updating the date on this page. The latest version will always be available on our website.

Contact Us

Questions or requests? Reach out anytime: hello@pitch.works.